You will receive an e-mail confirmation of your trip immediately after we have received your payment.
You will receive the travel programme soon after the confirmation.
Basically yes. On the booked panoramic trains you will lose your seat reservation, however, the train ticket remains valid.
All package tours are without a tour guide (except the Glacier Pullman Express packages). We provide a very detailed travel programme, which will guide you through each day of the tour.
No, but most hotels are on very short walking distance from the station. Some hotels offer a free transfer from/to the nearest station. If this is the case, it will be mentioned in the itinerary.
No, we do not offer this. Please check with your own insurance agent.
Especially when the trip has been booked a long time in advance, we can offer a partial payment of a deposit of 30 % upon final booking and payment of the balance up to 60 days before arrival. Contact us if this occurs.
By credit card or bank transfer. You choose the payment method when finalizing your booking on the online form.
Please refer to our terms and conditions for the rebooking or cancellation costs.
Our special Swiss Card (your travel document) allows you to obtain tickets for almost all trains, mountain trains, cable cars, boats and local busses with 50 % reduction throughout Switzerland during your stay. Just present the Swiss Card at the ticket counter and the personnel will grant you the discount.
Your itinerary is prepared by us so we know where you are located during your trip. In case a problem occurs, which we do not hope for, you can contact us right here in Switzerland on our emergency telephone number. Because of our close proximity we can quickly help you in case of any problem.
In case of special weather conditions, which might stop public transportation from running, we might know this in advance and contact you before you are leaving the hotel for the day and provide a solution.
Prices may also be higher, especially in Zurich, Geneva, St. Moritz, Zermatt
It can be drunk from any tap without any health risk. Moreover, tap water in Switzerland has a much better ecological balance sheet than bottled mineral water. In most cases, especially in the mountain resorts, the quality is even higher than bottled water!
Switzerland has 4 official languages: German, French, Italian and Rhaeto-Romanic. A vast majority speaks English as well.
The Swiss Franc is the only official currency in Switzerland. The Euro is accepted in many places but certainly not everywhere. Change will be given in Swiss Francs.
Notes: 10, 20, 50, 100, 200, 1000 Francs
Coins: One hundredth of a Swiss Francs is called a Rappen (German), centime (French) or centesimo (Italian).
0.05 Francs = 5 Rappen, 0.10 Francs = 10 Rappen, 0.20 Francs = 20 Rappen, 0.50 Francs,= 50 Rappen, 1 Franc, 2 Francs, 5 Francs
Credit cards and debit cards are widely accepted, so there is no need to have large amounts of cash at hand. You can pay larger amounts by card and take along some cash for smaller payments and places that do not accept cards.
Swiss Francs can be obtained from ATM’s. They are available in all towns, and you usually find them at the post office, rail station and shopping center. In general this is the cheapest way to obtain cash. Your bank can provide exact fees. To save time upon arrival, it can be handy to purchase some Swiss Francs before you depart.
Your bank may charge fees for both cash withdrawal through ATM’s and credit/debit card payments.
The weather in Switzerland, and particularly in the mountains, can change quickly. This can even happen multiple times within a day. Weather forecasts more than 3 days in advance are mostly not reliable. You can consult www.meteoblue.com.
The climate is moderate with no excessive heat, cold or humidity. Depending on the altitude the temperature range may vary. It is highly recommended to visitors to pack a sweater, good walking shoes, sunscreen, sunglasses, a compact umbrella and/or a light raincoat.
July and August 18 to 30° C
Spring and autumn 8 to 25° C
December to March -5 to 10° C
However, up in the mountains the temperatures are lower than down in the valley.
Key facts about Switzerland
Bern (capital) | Basle | Geneva | Lausanne | Lucerne | Lugano | Zurich
Basle | Geneva | Zurich
Dufourspitze (4634 m) (highest mountain) | Eiger (3970 m) | Jungfrau (4158 m) | Matterhorn (4478 m) | Pilatus (2128 m) | Titlis (3238 m)
Lake Geneva | Lake Constance | Lake Lucerne | Lake Zurich | Lake Neuchatel | Lake Lugano | Lake Maggiore | Lake Thun | Lake Brienz
Rhine | Aare | Reuss | Rhone | Ticino | Inn
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